Privacy Policy
Last updated: July 18, 2025
Our Commitment to Privacy
At ChatEasy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer support platform.
Information We Collect
Personal Information
- •Name, email address, and contact information
- •Company information and billing details
- •Account credentials and preferences
Usage Data
- •Chat transcripts and customer interactions
- •Analytics data and performance metrics
- •Device information and IP addresses
How We Use Your Information
To Provide Services
We use your information to deliver and improve our AI customer support services, process transactions, and provide customer support.
To Improve AI Performance
We analyze chat interactions to enhance our AI models and provide better automated responses.
To Communicate
We send service updates, security alerts, and marketing communications (with your consent).
Data Security
We implement industry-standard security measures to protect your data:
Your Rights
You have the right to:
- Access and download your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: fitzsixto.work@gmail.com
This privacy policy is effective as of July 18, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.