Terms of Service
Last updated: July 18, 2025
1. Acceptance of Terms
By accessing or using ChatEasy's AI-powered customer support platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ChatEasy provides an AI-powered customer support chatbot platform that includes:
- •Automated customer support chatbots
- •Natural language processing capabilities
- •Analytics and reporting tools
- •Integration with third-party platforms
- •Customization and branding options
3. Account Terms
Account Creation
You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.
Age Requirements
You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access
- Engage in any activity that disrupts the Service
5. Pricing and Payment
Our pricing is based on the plan you select. All prices are in USD and exclude applicable taxes.
Billing
Subscriptions are billed in advance on a monthly or annual basis.
Refunds
We offer a 14-day money-back guarantee for new customers.
Upgrades
You can upgrade your plan at any time. Changes take effect immediately.
Cancellation
You can cancel your subscription at any time through your account settings.
6. Intellectual Property
The Service and its original content, features, and functionality are owned by ChatEasy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to your data and content. By using the Service, you grant us a license to use your content as necessary to provide the Service.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHATEASY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
8. Service Level Agreement
We strive to maintain high availability for the Service:
9. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: fitzsixto.work@gmail.com
By using ChatEasy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.